Services
Service
We provide comprehensive engineering and service support for projects in the field of agricultural processing and industrial equipment, from installation to after-sales support, financing and risk insurance.
Our role is to coordinate technical, service and financial processes, ensuring the stable operation of machinery and equipment in accordance with customer requirements.
Assembly and installation
We provide installation services for industrial equipment at customer sites, including:
coordination of installation contractors
monitoring compliance with technical and safety standards
coordination of work schedules with the overall project plan
technical support during installation
Commissioning worksWe organise and supervise the commissioning of equipment after delivery and installation, including:
Verification
verification of compliance with technical documentation;
Testing
testing of basic operating modes;
Settings
configuration of parameters for the customer's technological process;
Coordination
coordination of engineers and technical specialists.
After-sales service
Service
maintenance
We organise scheduled and unscheduled maintenance of machinery and equipment aimed at:● maintaining stable operation;● reducing downtime;● timely detection and elimination of technical risks;● extending the service life of equipment.
The service format is determined individually depending on the configuration and operating conditions.
After-sales
and warranty service
We support our customers after the commissioning of machinery and equipment, including:● coordination of warranty claims;● technical communication between the parties;● support in resolving operational issues;● documentary support of service processes.
Our task is to ensure a transparent and manageable after-sales cycle.
Supply of
spare parts
We organise the selection and supply of spare parts and consumables in accordance with the technical requirements of machinery and equipment, taking into account:● compatibility;● delivery times;● logistical and customs aspects;● customer requirements for quality and budget.
Supplies are made according to specific technical requests.
Commodity financing and insurance
Pre-export and post-export financing
We provide consulting and organisational support for project financing, including:
● pre-export financing;
● post-export financing;
● interaction with banks, export credit agencies and financial partners;
● structuring of the financial model of supply.
Services are provided in cooperation with specialised financial institutions and banks.
Insurance of property and financial risks
We assist clients with insurance matters related to equipment supply projects, including:
● property insurance;
● transportation risk insurance;
● financial and commercial risk insurance;
● coordination with brokers and insurance companies.
The goal is to reduce risks at all stages of the project.
